李世亮 Brian LI

JOB TITLE

Head of After Sales in APAC Region

DEPARTMENT

ENERCON Taiwan/After Sales Department

INSTRUCTION LANGUAGES

Mandarin
English

ENERCON Taiwan

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PERSONAL BIO

Brian has been worked in a Taiwanese well known startup company selling electrical scooters and total solution to overseas markets for the past six years before he joins ENERCON. In order to remove the barriers in Emerging Industry business, he also built close relationship with local government corporations, which is very crucial to ENERCON because we have very solid bonding with government corporations as customer in Taiwan for years.

Besides, Brain acquired not only Mechanical Engineering background knowledge but also obtained Law masters degree from Soochow University and Library and Information Science masters degrees from National Taiwan Normal University, which helps him to have a diversified point of view when facing Customer Relationship Management in different markets.

WORK EXPERIENCE AND AWARDS

Head of After Sales in APAC Region, ENERCON, Taiwan (2023 - present)
Senior Manager of Business Management, GOGORO, Taiwan (2018 - 2023)
Director, BRIQUE Creative Integrated, Taiwan (2009 - 2018)
Senior Manager, Pabla Information Service, Taiwan (2004 - 2009)

EDUCATIONAL BACKGROUND

Master in Law, Soochow university, Taiwan
Master in Library and Information Science, National Taiwan Normal University, Taiwan
Bachelor in Mechanical Engineering, Tamkang University, Taiwan

Job Positions

Brief Introduction of the Department

【Sales & After Sales Department】

The Sales & After-Sales Department excels in managing and dispatching requests for APAC customers, implementing strategies to optimize service execution, analyzing service works, costs, and expenses, and ensuring finance balancing for enhanced profitability. The team also prioritizes meticulous service work documentation. Additionally, the department maintains excellent alignment and coordination with contract execution parties, both externally and internally, contributing to the continual improvement of overall customer satisfaction.

Department Staff Number

- 5-10 people

Internship Job Description

- Capture the raw data from the company system and analyze the data to give the team more insights
- Implement a suitable approach to sync up existing data through SAP and cross functions teams into customer information table
- Optimizing customer information columns and data
- Analysis the data and provide key findings

Preferred Intern Education Level

- undergraduate students (third year and above)
- Master students

Preferred Intern Skill Sets or Qualities

- Good informaiton organized skills and ability
- Have a logical mindset to simplied the raw data for a better demonstration
- Synchronize the raw data from company system to a self maintainence dashboards
- Familiar with Microsoft Excel analysis tools
- Good communication skills

Others

- Upon the completion of the NTU International Mentorship Program, students may continue as interns for an additional 6 months, at the discretion of the organization
- Salaries (subsidies) provided
- Benefits provided

NTU INTERNATIONAL
MENTORSHIP
PROGRAM

The Right Path for Your Career

ORGANIZER

PARTNERSHIP ALLIANCE

+886-2-3366-2007

ntuoiaintern@ntu.edu.tw

oia.ntu.edu.tw