Mentor

Eugene TSAI

PERSONAL BIO WORK EXPERIENCE AND AWARDS EDUCATIONAL BACKGROUND INSTRUCTION LANGUAGES Job Positions

蔡燿駿 Eugene TSAI

JOB TITLE

E-Commerce & Marketplace Leader

DEPARTMENT

/E-Commerce Department

INSTRUCTION LANGUAGES

Mandarin
English

Decathlon Taiwan

→

                                      #Merchandising
                          #Professional Sales
                          #Green Talent
                                    

← All mentors

PERSONAL BIO

With 15 years etched in the fast-paced landscape of the sports industry, Eugene possesses a unique mastery of merging online and offline retail channels (OMO). This visionary approach leverages the dynamic synergy of marketing and e-commerce, propelling brands toward explosive cross-commerce growth.

Eugene has a consistent track record of maximizing brand value and fostering customer loyalty. Tsai's ability to weave a seamless omnichannel experience, where online and offline interactions seamlessly blend, has redefined the customer journey for countless brands, introducing them to new heights in the competitive sports market.

WORK EXPERIENCE AND AWARDS

E-Commerce & Marketplace Leader, Decathlon, Taiwan (2022 - present)
Starlike International, Taiwan
- Head of Sports OMO Integration Department (2019 - 2022)
- Manager of Sports Marketing Department (2014 - 2019)
Event Manager, IMG Worldwide, Taiwan (2011 - 2014)
Senior Administrator, Brand Management & Customer Relationship Division, Taiwan Mobile, Taiwan (2008 - 2011)

EDUCATIONAL BACKGROUND

MBA, University of California, Irvine, USA
Bachelor in Journalism, National Chengchi University, Taiwan

Job Positions

Co-Supervisor Information

Justina FAN

范世銘

Institution

Decathlon Taiwan

Division/Department

E-Commerce Department

Job Title

Customer Experience Leader

Brief Introduction of the Department

【E-Commerce Department】

In the E-Commerce project, their objective is to satisfy our sports users on a high level alongside their digital journey and build a strong strategy to guarantee the profitable and sustainable growth of sports at Decathlon.

Department Staff Number

- 5-10 people

Internship Job Description

Together with professionals in the E-Commerce team, you will participate in our innovative projects of optimizing our customer onsite shopping experience from the homepage to add to cart and the development and maintenance of areas related to the internal search engine, filters, sizes, and content on the product card. You will also have opportunities to assist with the website revamp project and take up new challenges to constantly improve the quality of online shopping.

Preferred Intern Education Level

- Undergraduate students (third year and above)
- Master students

Preferred Intern Skill Sets or Qualities

- Passion for sports and participation in at least one sports
- Familiar with Google Sheet
- Familiar with Google Analytics
- English verbal and written communication skills

Others

- Expected working hours per week: 30+
- Salary/Financial Support: NT$196 per hour
- Additional Benefits:

20% off Shopping Discounts
NT$2,000 Welcome Kit
Free Lifestyle Courses

Students may be offered the opportunity to continue as interns for up to six additional months after completing the NTU International Mentorship Program, at the discretion of the host organization.

NTU INTERNATIONAL
MENTORSHIP
PROGRAM

The Right Path for Your Career

ORGANIZER

ADVISORY ORGANIZATION

PARTNERSHIP ALLIANCE

+886-2-3366-2007

ntuoiaintern@ntu.edu.tw

oia.ntu.edu.tw