謝宜生 Sam HSIEH

JOB TITLE

Chief Customer & Operations Officer

DEPARTMENT

PCA Life Taiwan/Operations & Technology

INSTRUCTION LANGUAGES

Mandarin
English

PCA Life Taiwan

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PERSONAL BIO

Sam Hsieh is the Chief Customer & Operations Officer at PCA Life Taiwan leading Customer Experience, Life Operations, and Information Technology Departments to develop and implement strategic initiatives to ensure seamless customer journey.

Sam joined PCA Life Taiwan as Chief Information Technology Officer in 2022. Prior to joining PCALT, Sam served in various senior leadership roles across functions at a number of international financial institutions in Taiwan, including Allianz Life, CUB, SCB and UBS. He is skilled in Business Strategy & Planning, Change Management, and Corporate Transformation.

WORK EXPERIENCE AND AWARDS

Master in Business Administration, Fuqua Business School, Duke University, USA.

EDUCATIONAL BACKGROUND

Chief Customer & Operations Officer, PCA Life Taiwan, Taiwan (2024 - present)
Chief Information Technology Officer, PCA Life Taiwan, Taiwan (2022 - 2024)
Chief Information Technology Officer, Allianz Taiwan Life Insurance, Taiwan (2020 - 2022)
Head of Overseas IT & Overseas Business Management, Cathay United Bank, Taiwan (2016 - 2020)
Sr. VP, Business Planning & Management, Retail Client Head Office, Standard Charter Bank Taiwan, Taiwan (2013 – 2015)
Director, Head of Program Management, UBS Taiwan, Taiwan (2006 – 2013)

Job Positions

Co-Supervisor Information

Pablo SHEN

沈省融

Institution

PCA Life Taiwan

Division/Department

Digital Platform Delivery Department

Job Title

Head of Digital Platform Delivery Department

Brief Introduction of the Department

【Information Technology Department】

Our purpose is to lead changes with innovative thinking to fulfill the diverses expectations. Three key functions in the Division of Operations and Technology are Information Technology, Life Operations, and Customer Experience and we are the company’s main enabler to support business growth and to drive digital transformation to enhance end to end customer journey.

Department Staff Number

- More than 10 people

Internship Job Description

- Leveage Prudential plc resources to develop AI Tools to enhance daily operational efficiency
- Use graphic analytics to monitor system application to prevent from incidents and hence improve the efficiency
- Utilize Python, Java, C++, Ruby or JavaScrit tools, SQL, or NoSQL to perform data analytics
- Potential career role includes AI Engineer, Data Analyst, Business Analyst and System Analyst

Preferred Intern Education Level

- Undergraduate students (third year and above)
- Master students

Preferred Intern Skill Sets or Qualities

- Familiar with Python, Java, C++, Ruby or JavaScript
- With an agile, proactive, self-learning working attitude
- Interested in data analysis, developing production data pipelines or data platforms
- Possess sofrware development or project management experience

Others

- Salaries (subsidies) provided
- Benefits not provided